Need a hand? Email [email protected] and a real person will get back to you. To help us resolve things faster, tell us which product you are using, the email on your account, and any order number, plus a short description of what happened and what you expected.
Typical response time is one to two business days. For billing or store-order questions, include your order confirmation email or the last four digits of the card used so we can find your purchase.
Help by Product
Software & subscriptions
TheMap.Network & TheWagMap: maps, listings, and account help. Start at themap.network.
LeetPage: pages, custom domains, and billing. Manage your page at leetpage.com.
FaceBrief: briefs, contacts, and account help at facebrief.com.
ConventionBase: event setup, CFP, volunteers, and point of sale at conventionbase.com.
BreachBench: marketplace access and provider questions at breachbench.com.
Hardware, radios & store
MadeBearyWell store: orders, shipping, and returns for hardware and merch at madebearywell.com.
CommsForAll: mesh radios, the Give 1 program, and radio applications at commsforall.com.
Shows & community
MeshIRL: the phone-first call-in show for the mesh community at meshirl.com.
Common Questions
How do I cancel or change my subscription?
You can cancel or change a subscription from your account settings in the product. If you subscribed through the Apple App Store or Google Play, manage it in that store's subscription settings. Cancellation stops future renewals; access continues until the end of the current paid period.
You can delete most content directly in each product. To delete your account or request a copy of your data, email [email protected]. Details are in our Privacy Policy.